Privacy Policy & SMS/MMS Disclosures

1. Information We Collect

When you request an async plumbing loop check, text our support line, or reserve an installation date on phxloopwater.com, we collect only the details necessary to verify your plumbing layout and fulfill your installation: name, service address, email address, mobile phone number, up to three plumbing/cabinet photos you voluntarily submit, and standard web analytics / advertising attribution cookies (such as Meta Pixel _fbp and _fbc identifiers). Payment card credentials are processed directly by Stripe, Inc. and never touch our servers.

2. SMS & MMS Messaging Terms

By providing your mobile phone number and opting in on our booking/photo-check forms, or by initiating a text message to (602) 935-8954, you consent to receive transactional and conversational SMS/MMS messages from Phoenix Loop Water Direct regarding your plumbing photo inspection, installation scheduling, arrival updates, and receipt confirmations.

• No Third-Party Sharing of Mobile Opt-In: Mobile opt-in data and consent will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
• Opt-Out (STOP): You may opt out of SMS messages at any time by replying STOP to (602) 935-8954.
• Support (HELP): Reply HELP at any time for assistance, or email us at hello@phxloopwater.com.
• Frequency & Rates: Message frequency varies based on your inquiry and scheduled installation (typically 1–5 messages per booking). Standard carrier message and data rates may apply.

3. Advertising Measurement & Meta Pixel

We use the Meta Pixel to measure ad effectiveness and avoid showing installation ads to homeowners who have already booked. You can opt out of targeted advertising via your browser privacy settings or Meta Ad Preferences.

4. Data Retention & Deletion Requests

Homeowner plumbing photos are stored in private Cloudflare R2 storage solely for installation preparation and warranty documentation. To request deletion of your contact records or uploaded photos at any time, email support@phxloopwater.com.